Frequently Asked Questions

Futstrikers Club is the official annual discount membership program for buying Futstrikers® match balls direct from the official store.

Futstrikers Club is $19.99 per year. Members receive 25% off eligible in-line match ball purchases at MSRP, access to eligible markdown pricing, free shipping on eligible ball orders within the United States excluding Alaska and Hawaii, and access to member-exclusive content and more.

You must purchase the membership first. Once your membership is purchased, your member profile is created. Then log in to your account to access member pricing, member-exclusive content, and other benefits.

Yes. You must be logged into your member account to see member pricing and access member-only benefits. Once logged in, you can also use the My Portal tab in your account to view your membership details and perks.

Yes. Futstrikers Club renews annually until cancelled. You can cancel your membership renewal before your next billing date. If you cancel, your membership benefits continue through the end of your current paid term and your membership will not renew for the next term.

Yes. You can still purchase Futstrikers® products without a membership, but member pricing and member benefits only apply to active Futstrikers Club members.

Futstrikers Club members receive 25% off eligible in-line match ball purchases at MSRP, access to eligible markdown pricing, free shipping on eligible ball orders within the United States excluding Alaska and Hawaii, and access to member-exclusive content and more.

Member pricing applies to eligible in-line match balls sold at MSRP. Eligible markdown pricing may also be available on select ball products.

Team balls are excluded and must be purchased using a valid club code at checkout. Accessories are also excluded from Futstrikers Club member discounts and benefits.

Member pricing appears automatically when you are logged into your active member account. You must purchase the membership first, then log in to access your member benefits.

Free shipping applies only to eligible ball orders shipped within the United States, excluding Alaska and Hawaii.

No. Member pricing does not stack with team ball pricing, club code pricing, or other excluded offers unless specifically stated.

Purchase the membership first, then log in to your account. Once you are logged in, your member pricing and member-only benefits will be available.

Once logged in, go to the My Portal tab in your account to view your membership details and available perks. Zendra’s onboarding docs describe the customer account block as creating a membership portal where members can view membership details and lists of their perks.

Make sure you have already purchased the membership and that you are logged into the same account used for your membership purchase. Member pricing will not appear if you are browsing while logged out.

Yes. Use the account login page to reset your password or recover access to your account.

No. Anyone can shop on the site, but you must have an active membership and be logged in to access member pricing and member-only benefits.

We aim to process and fulfill orders within approximately 48 hours during business hours, Monday through Friday, 9:00 a.m. to 2:00 p.m AZ., excluding weekends and holidays.

We currently ship retail orders within the United States only.

No. Free shipping applies only to eligible ball orders for active Futstrikers Club members shipped within the United States, excluding Alaska and Hawaii. However, Free shipping is offered with orders over $100.

To ensure safe shipping, all Futstrikers® balls are delivered slightly deflated. This helps protect the ball during transit and reduces the risk of pressure changes affecting its shape or durability.

We currently ship orders primarily through UPS.

Yes, where applicable. Team balls and certain club-specific products may require a valid club code at checkout to access special pricing.

If your ball is delayed, lost or arrives damaged, we’ve got you covered. All shipments up to $100 value are insured through UPS, and we’ll ship a replacement ball at no additional cost. However, this is contingent on you providing images of the damage and proof that the issue occurred during shipping. Once validated, we’ll process your replacement promptly.

Inflate your ball to 9–11 PSI using a standard ball pump before use. To help maximize durability, avoid extreme temperatures and rough surfaces.

TEKNO24 is our control-first performance match ball, built for clean touch, stable flight, and dependable consistency in training and matches. SONIC24 is our speed-response match ball, designed for players who want a faster, more responsive feel with crisp strikes and quick rebound off the foot.

Size 4 is typically used for younger players in youth soccer playing 7v7 or 9v9, while Size 5 is the standard full-size match ball used for older youth, high school, and adult play reserved for 11v11 play. Always follow your league, club, or coach’s size requirements.

No. Colorway names are different looks within the same ball model. If you choose a TEKNO24 colorway, you are getting the same TEKNO24 performance platform. The same applies to SONIC24.

No. Certification depends on the specific model and size. TEKNO24 Size 4 and Size 5 are FIFA Basic certified, and TEKNO24 Size 5 is NFHS certified. SONIC24 is available in Size 5 only and is FIFA Basic and NFHS certified. Some legacy or special products may not carry certifications.

Our legacy Futstrikers Club balls are part of our earlier 2025 line and set the tone for the TEKNO24 to go through certification. While they are built on the same TEKNO24 ball platform as our newer model line, they do not carry FIFA or NFHS certification.

You can learn more about our testing process and view official certification documents at futstrikers.com/certifications.

All sales are final. We do not accept returns for change of mind, buyer’s remorse, incorrect size or color selected at checkout, normal wear and tear, or products that have been used, played with, inflated, or altered after delivery.

If your order arrives damaged, defective, or incorrect, contact support@futstrikersclub.com within 14 days of delivery. Please include your order number, a description of the issue, and clear photos of the product and packaging so our team can review your claim.

Yes. Team balls, club-specific products, and other special products are final sale, except as covered by our policies for damaged, defective, or incorrect items.

We do not cover damage caused by misuse, improper inflation, improper storage, neglect, modification, normal wear and tear, or use on rough or unsuitable surfaces.

For questions about orders, shipping, products, memberships, or general support, contact support@futstrikersclub.com or call (480) 999-2675 during business hours, Monday through Friday, 9:00 a.m. to 2:00 p.m. Arizona time.